Led by Paul Lucas, who has nearly 15 years of experience in the IVR and Telephony field, Communication Renovations™ is able to provide immediate development support or begin a new project for your business or your client.
Prior to development of any telecommunications enhancement, we evaluate installed technology, work with clients to develop requirements based on business processes, provide gap analysis for proposed solutions, and make recommendations. By adhering to the software development life cycle as a development methodology, gap and timeline risk is minimal. We emphasize customer experience in all our projects to ensure pleasant and profitable service opportunities.
To learn more, go to our IVR CONSULTING page or CONTACT US.
Starting at $120 per month
Our Service-Products, BIVR™, BITR™, and RIVR™ create automated communication channels that increase the value of customer communications by:
- SCREENING your calls and/or texts while treating your customers in a friendly and economical manner.
- ALLOWING you to spend time with, and talk to, your most valuable customers (without ignoring the others).
- GIVING your callers consistent and friendly responses.
- EXTENDING available business hours.
- SETTING boundaries that enhance your customers’ experience and increase your bottom-line.
- REDUCING “staffing” hours (including yours!).
To learn more, go to our Service-Products page or CONTACT US.