IVR Consulting

Communication Renovations™ offers IVR Consulting for companies throughout the world. Because no business is like any other, your IVR needs are unique to your company and the culture it represents.  We adhere to the industry’s Best Practices without compromising that which sets your company apart from your competitors.  Communication Renovations™ will handpick those who have the expertise that your project requires.  We offer IVR professionals with knowledge and experience in the field’s top platforms—Aspect, Cisco, Convergys-Edify, Genesys, Nortel-Periphonics, Voxeo. 

We will work on your project from the planning phase and throughout the project until it is complete.  We understand that you may have a situation that requires us to come in and work with your current developers. Smooth sailing is what we are good at. Sometimes you need someone to fill the sails and navigate the course.

We know there is risk involved when undertaking an IVR Project.  That is why, prior to the design and development of your IVR application, we plan the scope of the project with Gap and ROI Analysis.  This enables us to create a smooth design and develop an IVR application that fulfills the requirements that are unique to your business.  After we implement it, we test every aspect of your application to make certain it is of the highest quality.  Once we’ve ensured that your business goals are met our final step is listening to you say, “Project complete!”

To talk with us about your IVR project, contact us HERE.