Business Interactive Voice Response is so much more than just an alternative to an answering service, voicemail, or other automated phone system. It strengthens a business’ customer service and increases sales by making common transactions in a precise and efficient manner. BIVR™ reduces costs because your customers are gathering information, signing up for services and purchasing your goods independent from you. BIVR™ has the ability to extend your “storefront” to your customer’s location anytime of the day or night.
BIVR™ assists your business with current technology that can perform one, or more of the following hosted services:
- Intelligently greet your best customers and provide special services.
- Send Voice, Text Message, and Email notifications to you, your staff, and your customers.
- Integrate with your data systems.
- Perform Credit Card authorization and payment.
- Provide Shopping cart functionality.
- List anywhere from a few to a hundred items, events, or services.
Business Interactive Text Response is another communication channel that can operate on its own or compliment BIVR ™ to make your business available to the growing population of text message communicators. BITR™ allows callers to call your BIVR™ using text enabled devices such as a smart phone. Ask us how we can provide a text solution to enhance your business’ customer communication practices.
Reminder Interactive Voice Response saves hours of time each day by automatically calling customers to remind them of next day appointments. RIVR™ is capable of integrating with an appointment calendar and providing appointment confirmation details to help service providers plan their daily schedule and gives the opportunity for cancelation management. Ask us how this service can complete your business.
We custom design your BIVR™, BITR™, and RIVR™ to reflect your branding and specifically meet your needs. Our staff will work with you and give you the opportunity to:
- Select custom voice prompts in the voice of your choosing.
- Be creatively involved in the design of your application(s).
- Have personal control of the run-time schedule of your system.
Contact us to learn more about what our service-products will do for your business and ask about our CURRENT PROMOTION!